Personal details we collect
While registering as a user, you need to provide accurate details as prompted in our “registration page”. This includes your name, gender, billing address, shipping address, email address and contact number.
Minors are not allowed to use this platform. We do not intentionally collect the personal information of users under 18 years. If a minor mistakenly entered some personal data, we request the parents or guardian of the minor to contact us immediately. We will remove the information as soon as possible.
Whenever you visit our website, we automatically receive information such as your ISP, IP address, browser details, browsing details and email patterns.
We collect this information for analyzing user trends and providing better services.
We do not share your IP address and other personally identifiable information with third parties without your permission.
No, you only have to upload your valid prescription to our website while ordering a prescription-based medicine. Other than that, you are not obligated to provide us with your medical information.
No, we do not share your personally identifiable information or medical information with any third parties unless legally obligated. We strictly comply with HIPAA guidelines that restrict us from divulging patients’ medical information to anyone or updating, modifying, or altering any uploaded files or data other than the respective user. All your personal information are safely stored in our SSL encrypted data storage facilities, making it inaccessible to unauthorized parties.
Yes, you are free to opt out from receiving emails from us. We only send emails for informing you about any policy change and for promotional activities such as new product launches, discounts, etc. if you do not wish to receive marketing-related and non-essential communications; you can remove your contact information from our mailing list. You can do that by clicking the ‘unsubscribing’ button that is more likely to present at the top or bottom of the mail.
Although we never share your data and medical information with third-party websites or use them for promotional purposes, you can write to us if you are interested in our promotional activities.
It depends upon the type of information. We will store your data provided during opening an account on our server unless you request to close the account. Information related to cookies is only stored for a specific period.