privacy policy

We are determined to implement and conduct the best privacy standards to keep your details safe and secure from unauthorized access. Our privacy policy statement includes all information processing standards and security measurements to keep your information safe. We request all our website users to read and understand our privacy policy carefully before opening an account and availing of our services.

We at reserve the right to change, delete, edit and modify information and the website’s content whenever we feel necessary. We may update our privacy policy if required and will/may inform our users via our email. Users are recommended to read our privacy policy before visiting our website. The link is available at the bottom of our website home page.

Personal details we collect

While registering as a user, you need to provide accurate details as prompted in our “registration page”. This includes your name, gender, billing address, shipping address, email address and contact number. 

Minors are not allowed to use this platform. We do not intentionally collect the personal information of users under 18 years. If a minor mistakenly entered some personal data, we request the parents or guardian of the minor to contact us immediately. We will remove the information as soon as possible.

We hold no responsibility for any harms or injuries suffered by minors who uses our services by going against our privacy policy that strictly restricts minor from using them.

Cookies Policy

Whenever you visit our website, we automatically receive information such as your ISP, IP address, browser details, browsing details and email patterns. 

We collect this information for analyzing user trends and providing better services. 

We do not share your IP address and other personally identifiable information with third parties without your permission.

Privacy FAQs

No, you only have to upload your valid prescription to our website while ordering a prescription-based medicine. Other than that, you are not obligated to provide us with your medical information.

No, we do not share your personally identifiable information or medical information with any third parties unless legally obligated. We strictly comply with HIPAA guidelines that restrict us from divulging patients’ medical information to anyone or updating, modifying, or altering any uploaded files or data other than the respective user. All your personal information are safely stored in our SSL encrypted data storage facilities, making it inaccessible to unauthorized parties.

Yes, you are free to opt out from receiving emails from us. We only send emails for informing you about any policy change and for promotional activities such as new product launches, discounts, etc. if you do not wish to receive marketing-related and non-essential communications; you can remove your contact information from our mailing list. You can do that by clicking the ‘unsubscribing’ button that is more likely to present at the top or bottom of the mail.

Although we never share your data and medical information with third-party websites or use them for promotional purposes, you can write to us if you are interested in our promotional activities. 

You can voluntarily share your information that our team will evaluate for authenticity. As per our privacy policy, you need to provide accurate details to be a part of our promotional activities. 

It depends upon the type of information. We will store your data provided during opening an account on our server unless you request to close the account. Information related to cookies is only stored for a specific period.